Hearing these words may frighten some CEOs and most certainly leadership teams. However, the way I see it, it is a much-needed refresh to corporations all over the world. What is the board getting involved in? Company culture. That’s right. They are starting to care about more than just the strategy, innovation and the bottom line. What do I have to say about that? It’s about time!
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The big apple, 80,000 people surrounding booths in the Javits Center, robots rolling around- This was the scene of my first NRF Conference. I heard many experiences of what to expect, but kept an open mind to be the judge for myself. But boy were they right!- It is the retail powerhouse of events, ranging from startups to some of the biggest names in the business.
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One thing is for certain, change is constant. We have heard that for years, but I believe it is more prevalent in today’s business climate than ever before. Look at Retail, everyone is trying to figure out customer engagement, how do we engage with the “new” customer and their buying habits? How do we KNOW the customer and what they want? While I believe that everyone knows that change is constant, I wonder how many of you are truly prepared. How resilient are you to change? How does this show up in your personal behaviors of those within your organization?
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